Service

Technical customer inquiries? We are here for you!

Do you have technical questions about our products or do you need support with installation? Our chargeable service hotline is at your disposal! For just €1.99 per minute, you will receive competent and fast help from our experts.

You can reach us at:
Mon – Thu: 8:00 – 12:00 and 13:00 – 16:00
Fri: 8:00 – 12:00

Service hotline: 0900 5872525

Do not hesitate to contact us. We are here to help you!

Our expertise in connection technology enables us to develop innovative and efficient solutions that optimize your energy infrastructure and maximize performance.

DOWNLOADS

Important documents and information

Product catalog EN

Product catalog EN

Product catalog PL

New NA protection variants

Mains switch box for Fronius

Mains switch box for KOSTAL PLENTICORE G3

Surge protection for photovoltaic systems

Mains switchover boxes EN

Mains switch boxes AT

Mains switchover boxes CH

Mains switchover boxes IT

Request AC distributor

Request GAK

10010371

Installation instructions - Battery Backup Distribution

10012986

Installation instructions - PV-RSS

10016426

Installation instructions - Manual changeover

10016470

Installation instructions - LG mains switch boxes

10019896

Installation instructions - Fronius mains switchover boxes

10018665

Installation instructions - NA protection

10018944

Installation instructions - Kostal mains switch boxes

10019408

Installation instructions - Power Backup Dual EU

Installation instructions - GENERATOR CONNECTION BOX GENERAL

AC distributor

10019683_KoEU_3AC-400-TNS-2-NH2-4-NH00-12-C40-RCD-BC-PES-1.0 (Version a -09_2025)

10020001_KoEU_AC TNS 0400V50Hz I03SP001xxxx O02SP001xxxx EN Ü~ (Version a -01_2026-)

10020007_KoEU_AC TNS 0400V50Hz I02SP002xxxx O05SP002xxxx EN Ü12 (Version a -01_2026-)

10019335_KoEU_UM -IV [2 x 14] 35kW 400v 63A 3A B - a ÜX 400v 50H (Version a -06_2025)

10019361_KoEU_UM-IV [3x14] 25,0kW 63A AP EU 400V50Hz All --- (Version a -05_2025)

10019509_KoEU_UM -IV [2 x 14] 35kW 400v 63A 3A B - a ÜX 400v 50H (Version a -06_2025)

10019826_KoEU_UM-IV [3 x 14] 35kW 400v 63A 3A B - a ÜX 400v 50H (Version a -09_2025-)

10019827_KoEU_UM-IV [3 x 14] 35kW 400v 63A 3A B - a ÜX 400v 50H (Version a -09_2025-)

10019834_KoEU_UM-IV [3 x 14] 20kW 400v 63A 3A B - a ÜX 400v 50H (Version a -10_2025)

10019871_KoEU_BAT BREAKER-3xAccu1xCharg.1000VDC 50A BYD(HVB HVM) (Version a -09_2025-)

10019915_KoEU_BAT BREAKER-3xAccu1xCharg.1000VDC 25A BYD(HVS PREMIUM HVS+) (Version a -11_2025-)

10018845_KoEU_NA-Schutz-NA4105-PV-3x86.3KVA-TNS_TT_1.0 (Version a 07_2025)

10019613_KoEU_NA-Schutz-TOR-OÖ-PV-86.3KVA-TNS_TT (Version a -06_2025-)

10019614_KoEU_NA-Schutz-TOR-OÖ-PV-172.5KVA-TNS_TT (Version a -12_2025-)

10019667_KoEU_NA-SchutzErweiterung-NA4105-PV-86.3KVA-TNS_TT (Version a -06_2025)

10019830_KoEU_NA-SchutzErweiterung-NA4105-PV-172,5KVA-TNS_TT (Version a -09_2025)

10013337_KoEU_GAK-enwitec-S-1000-4x2R-X-Y-PC-V2.0 (Version a -10_2025-)

10018792_KoEU_GAK-S-1000-2x6S(x2)xx-X-Y-PES-1.0 (Version a -06_2025)

10019463_KoEU_GAK-S-1500-24S(x2)xx-T500-BC-US-PES-1.0 (Version a -07_2025-)

10019791_KoEU_GAK-enwitec-S-1000-8S(x2)xx-T315-Y-PES-1.0-WM (Version a -09_2025)

10019890_KoEU_GAK-S-1000-3xT315-X-PES (Version a -10_2025-)

10019937_KoEU_GAK 1500V M28 I01VRS O01VRS Sxxxx Xxxxx M- Ü12 (a)

10019939_KoEU_GAK 1100V M21 I01VRS O01VRS Sxxxx Xxxxx M- Ü12 (a)

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